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Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: December 4, 2025

At Rove Leather, your privacy and trust are paramount. This Privacy Policy explains how we collect, use, share, and protect your personal data.

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Secure & Encrypted

We use industry-standard SSL/TLS encryption to protect your data during transmission and storage.

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Never Sold

We will never sell or rent your personal information to third parties. Your data stays with us.

Your Rights

You have full control over your data. Access, correct, or delete your information at any time.

📋 Information We Collect

We may collect the following types of information to provide you with the best possible shopping experience:

Personal Information

Name, email address, phone number, billing and shipping addresses — information you voluntarily provide during checkout, registration, or when contacting customer support.

Order Information

Details about the products you purchase, payment method (excluding sensitive card information, which is handled securely by payment gateways), shipping information, and order history.

Technical & Usage Data

IP address, browser type, device type, operating system, pages visited, time spent on pages, click behavior, shopping cart activity, and other analytics information to help us understand how customers interact with our site.

Communication Preferences

Subscription status for newsletters or marketing emails, customer service inquiries, newsletter opt-ins/opt-outs, and other preferences you choose to share.

🎯 How We Use Your Information

We use collected information for the following purposes:

  • Order Processing & Fulfillment: To confirm, process, and ship your orders; to contact you about your order, delivery, or returns; to handle refunds or exchanges.
  • Customer Support & Communication: To respond to your inquiries, support requests, or complaints in a timely and helpful manner.
  • Enhancing Website & User Experience: To analyze usage patterns, optimize site performance, improve navigation, and provide a better overall user experience.
  • Marketing & Promotions (with consent): To send promotional emails, updates about new products, sales, or offers — only if you have opted in. You can unsubscribe at any time via the "unsubscribe" link.
  • Security & Fraud Prevention: To detect and prevent fraudulent transactions, enforce our policies, and protect the integrity of our site and users.
  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights.

🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, manage sessions, and analyze how visitors use our site. You may encounter:

Essential Cookies

Necessary for basic site functionality — such as cart management, user session maintenance, and login status.

Analytics Cookies

Help us understand user behavior (pages visited, time spent, navigation flow) to improve our website and shopping experience.

Marketing/Advertising Cookies

Used only if you consent — to provide more relevant advertising or product recommendations tailored to your interests.

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Managing Cookies: You may disable or manage cookies via your browser settings — though disabling some cookies may affect site functionality or your user experience.

🤝 Data Sharing & Third-Party Services

We do not sell or rent your personal data to third parties. Your information is safe with us and will never be sold for marketing or commercial purposes.

We only share your information with trusted third parties when necessary to:

  • Process payments through secure payment gateways
  • Ship orders via trusted shipping service providers
  • Provide technical or customer support services (e.g., email service providers, helpdesk software)
  • Comply with legal obligations or protect our rights, privacy, safety, or property

Any third party we use is expected to have adequate security measures and to use your data only for purposes we specify.

🔐 Data Security

We take reasonable precautions to protect your personal information:

🔒 SSL/TLS Encrypted Connection
  • We use industry-standard SSL/TLS encryption on our website (especially during checkout) to secure data transmission.
  • Payment processing is handled via trusted payment gateways — we do not store raw credit card information on our servers.
  • Access to personal data within our systems is restricted to authorized personnel only.
  • We monitor our systems regularly for potential vulnerabilities or unauthorized access.

While no system can guarantee 100% security, we commit to taking all reasonable steps to safeguard your data.

⏱ Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected (e.g., processing orders, providing support, legal or compliance needs).

Once the data is no longer needed, we will delete or anonymize it in a secure manner.

⚖️ Your Rights

Depending on your jurisdiction and applicable laws, you may have rights regarding your personal data. These may include:

  • Accessing a copy of the data we hold about you
  • Requesting correction of inaccurate or incomplete data
  • Requesting deletion of your data (when no longer needed)
  • Withdrawing consent for marketing communications
  • Opting out of non-essential cookies or tracking

If you wish to exercise any of these rights, please contact us using the information provided below.

🔗 External Links

Our website may include links to third-party sites (e.g., social media, carriers, payment processors). This Privacy Policy does not cover those sites.

We encourage you to review the privacy policies of any third-party sites you visit.

📝 Consent & Changes to the Policy

By using Rove Leather's website and services, you consent to the collection and use of your data as described in this policy.

We may update this Privacy Policy occasionally — if we make significant changes, we will post a notice on our site or send you a notification (if you're subscribed). Continued use of the website after updates constitutes acceptance of the revised policy.

Need Help? We're Here for You

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please don't hesitate to reach out to us:

📞 Phone  +44 7421 433910
📸 Instagram @rove_leather
⏱ Response Time Within 12–24 hours