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Shipping Policy

Shipping Policy

Global Delivery Excellence

Shipping Policy


Where exceptional craftsmanship meets uncompromising service standards. Every piece delivered with the care it deserves.

Complimentary Worldwide Shipping

We extend free international shipping on every order, ensuring your premium leather goods reach you without additional cost. A commitment to excellence, from our atelier to your doorstep.

Delivery Standards

01

Processing Excellence

Each order receives meticulous attention during preparation:

  • Processing completed within 1-3 business days
  • Orders are processed Monday to Saturday
  • Bespoke items may require extended timeframes
  • Quality inspection before dispatch
02

Delivery Timeframe

Swift and secure transit for your investment:

  • Final Estimated delivery time: 7-14 business days,  depending on the destination and customs clearance procedures in the receiving country.
  • Delivery time depends on destination and customs clearance
  • Free tracked shipping on all orders
  • Tracking details provided once dispatched
03

Exceptional Care

Your leather goods protected at every stage:

  • Premium protective packaging included
  • Careful handling during dispatch
  • Discreet packaging for international shipping
  • Inspection before shipment

Shipping Investment

Standard Worldwide

Complimentary shipping to all international destinations. No minimum purchase required.

Remote Locations

For destinations requiring specialized logistics, our team will contact you directly to discuss arrangements.

Bespoke Orders

Custom creations ship at no additional cost, with timelines communicated during commission.

Shipping Guidelines

  • Physical Addresses Required We are unable to deliver to P.O. boxes or postal facilities. Please provide a complete street address for successful delivery.
  • Address Verification Please ensure all shipping details are accurate and complete. We cannot assume responsibility for delays caused by incorrect address information.
  • Order Tracking Upon dispatch, you will receive comprehensive tracking information via email, allowing you to monitor your delivery throughout transit.
  • International Customs International shipments may be subject to import duties, taxes, or customs fees as determined by your country's regulations. These charges are the responsibility of the recipient.

Concierge Assistance

Our dedicated team is here to ensure your experience exceeds expectations. Reach out with any questions regarding your delivery.

Location

38 Ryland Street
Birmingham B16 8DD
United Kingdom

Telephone

+44 7421 433910

Email

support@roveleather.com

Open Hours

Monday - Friday
09:30 - 17:30 GMT