Rove Leather · Policy
Shipping Policy
Processing & Handling
Standard Orders
2–4 Business Days
Orders are prepared Monday to Friday. Orders placed before 11:00 AM ET are processed the same day.
Custom Orders
3–5 Business Days
Made-to-measure items require additional time. You will be notified of the exact timeline at the point of order.
Order Cut-Off
11:00 AM ET
Weekend and holiday orders ship on the next available business day.
Delivery Timeframes
Total Delivery
7–14 Business Days
From order confirmation to delivery (includes handling + transit). Times may vary by destination and customs clearance.
Shipping Cost
Free — Always
Free shipping on every order. No minimum spend required and no discount codes needed.
Carriers
DHL · FedEx · UPS
Best available carrier selected at dispatch. Tracking number emailed immediately upon shipment.
International customers are responsible for any customs duties, import taxes, or VAT imposed by their destination country. These charges are not included in our pricing. Orders may be held at customs — we are not liable for such delays.
Order Tracking
Order Confirmed
An instant confirmation email is sent with your order summary and estimated dispatch date.
Dispatched
A shipping notification is sent with your live tracking link the moment your parcel is collected by the carrier.
In Transit
Track your order in real time from our studio to your door. SMS updates are available where supported by the carrier.
Delivered
Your jacket arrives. For any issues at delivery, contact us at support@roveleather.com.
Shipping Guidelines
No P.O. Boxes
We are unable to deliver to P.O. box addresses. Please provide a full physical delivery address at checkout to avoid any delays.
Address Accuracy
Please verify your delivery address carefully before completing checkout. Rove Leather is not liable for delays or failed deliveries caused by incorrect address information.
Import Restrictions
Some countries impose restrictions on the import of leather goods. It is the buyer's responsibility to ensure their country permits importation of our products before ordering.
Delivery Enquiries
If you are unsure whether we deliver to your location, contact us at support@roveleather.com before placing your order and we will confirm availability.
Returns & Exchanges
Return Window
14 Days
Returns must be initiated within 14 days of delivery. Items must be in their original, unworn condition with all tags attached.
Return Processing
10 Business Days
Once your return is received and inspected, your refund or exchange will be processed within 10 business days.
Return Shipping
Customer Responsibility
Return shipping costs are borne by the customer unless the item received is defective, damaged, or incorrect.
Initiating a Return
Contact us at support@roveleather.com with your order number and a brief description of the issue. Our team will guide you through every step.
Need Assistance?
Questions about your shipment, a delay, or a customs concern — reach out to our team directly and we will get back to you fast.