Terms &
Conditions.
These Terms govern your access to and use of roveleather.com and any purchase you make from us. Please read them carefully before placing an order.
By using our site or buying from us, you agree to be bound by these Terms. We believe in transparent, fair dealing — if something is unclear, our team is always available to help.
- 01Acceptance of Terms
- 02About Our Business
- 03Products & Descriptions
- 04Pricing & Payment
- 05Orders
- 06Shipping
- 07Returns & Refunds
- 08Exchanges
- 09Intellectual Property
- 10User Conduct
- 11Privacy & Data
- 12Disclaimers
- 13Liability
- 14Indemnification
- 15Governing Law
- 16Amendments
- 17Contact
Acceptance of Terms
By accessing or using roveleather.com (the "Site"), browsing our content, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies referenced herein. These Terms apply to all visitors, customers, and other users of the Site.
If you are placing an order on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.
These Terms constitute a legally binding agreement between you ("Customer", "you") and Rove Leather ("we", "us", "our"). We reserve the right to update or modify these Terms at any time. Continued use of the Site after any changes constitutes acceptance of the revised Terms.
About Our Business
Rove Leather is an online-first brand selling premium full-grain leather jackets and leather goods directly to consumers worldwide. We operate exclusively online at roveleather.com and do not maintain any physical retail locations.
All orders are processed and fulfilled through our fulfilment partner and shipped directly to your door. Our customer support team is reachable at support@roveleather.com during business hours. We are committed to providing responsive, personalised customer service.
We have no physical store by design. This allows us to invest every saved overhead penny directly into product quality, leather sourcing, and pricing — providing you with the best value for premium craftsmanship.
Products & Descriptions
We make every effort to display our products as accurately as possible, including photographs, descriptions, dimensions, and material specifications. However, we cannot guarantee that your screen's display of colours and textures perfectly matches the actual product.
All leather jackets and goods sold on roveleather.com are made from 100% full-grain leather unless otherwise explicitly stated in the product description. Full-grain leather is a natural material — variations in grain, tone, and texture between individual hides are normal characteristics, not defects.
We reserve the right to discontinue, modify, or substitute any product at any time without notice. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed at that price.
Pricing & Payment
All prices displayed on roveleather.com are listed in the applicable currency shown at checkout. Prices are subject to change without notice. The price you pay is the price confirmed at the time of your order.
If your order is refused or returned due to unpaid customs duties, the cost of return shipping will be deducted from your refund. We strongly recommend checking your country's import regulations before placing an order.
Order Processing & Acceptance
Placing an order on roveleather.com constitutes an offer to purchase. Your order is not confirmed until you receive an official Order Confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.
If we cancel your order, we will notify you by email and issue a full refund to your original payment method within 10 business days.
Shipping & Delivery
We offer free standard shipping worldwide on all orders with no minimum spend.
| Timeframe | Duration | Notes |
|---|---|---|
| Handling Time | 1 – 3 Business Days | Order verification, packaging, dispatch preparation |
| Transit Time | 4 – 5 Business Days | From dispatch to delivery; may vary by destination |
A tracking number will be sent to your email once your order has been dispatched. You are responsible for monitoring your shipment using the provided tracking details.
Returns & Refunds
We want you to love your Rove Leather jacket. If for any reason you are not satisfied, we offer a straightforward return process with no restocking fees.
Change of mind / incorrect size ordered — customer bears return shipping cost.
Defective, damaged, or incorrect item received — Rove Leather covers return shipping.
Item not as described (verified) — Rove Leather covers return shipping.
Non-Returnable: Items returned after 14 days, items worn or altered, items without original tags or packaging, items from final sale events, and gift cards.
Exchanges
We accept exchanges for a different size or colour within the 14-day return window, subject to stock availability. To request an exchange, email support@roveleather.com with your order number and the item you would like to exchange for.
Once the original item is received and passes our inspection, your replacement order will be dispatched at no additional shipping cost. If your preferred replacement is out of stock, we will offer a full refund or store credit.
If you are unsure about sizing before placing your first order, our team is happy to help. Email us at support@roveleather.com before purchasing and we will guide you to the right fit.
Intellectual Property
All content on roveleather.com — including but not limited to text, images, photographs, product descriptions, logos, graphics, design, code, and branding — is the exclusive intellectual property of Rove Leather or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, publish, display, or create derivative works from any content on this Site without our prior written consent. Unauthorised use of our intellectual property is strictly prohibited and may result in legal action.
User Conduct
By using our Site, you agree not to engage in any conduct that is unlawful, harmful, fraudulent, or abusive. The following activities are strictly prohibited:
We reserve the right to terminate your access and cancel any pending orders if we determine, at our sole discretion, that you have violated these Terms.
Privacy & Data
Your privacy is important to us. Our collection, use, and handling of your personal data is governed by our Privacy Policy, which forms part of these Terms and is incorporated by reference.
We do not sell your personal data to third parties. You may request access to, correction of, or deletion of your personal data at any time by contacting support@roveleather.com.
Disclaimers
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, Rove Leather shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:
In no event shall our total liability to you for any claim exceed the amount you paid to us for the specific order giving rise to the claim. Some jurisdictions do not allow exclusion of certain warranties — in such cases, liability is limited to the maximum extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless Rove Leather and its officers, directors, employees, agents, and partners from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from:
Governing Law & Disputes
These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with applicable international commercial law and the laws of the jurisdiction in which Rove Leather operates, without regard to conflict of law principles.
We encourage you to contact us first at support@roveleather.com to resolve any dispute informally before pursuing formal legal proceedings.
Nothing in these Terms affects your statutory rights as a consumer under the laws of your country. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
Amendments & Updates
Rove Leather reserves the right to modify, update, or replace these Terms at any time by posting the revised Terms on our Site. The date of the most recent revision will be indicated at the top of this page.
Contact Us
If you have any questions, concerns, or requests relating to these Terms and Conditions, your order, or your data, please contact us. Every message reaches a real person at Rove Leather.
Legal Questions?
We Respond Personally.
Every enquiry is handled by a real member of our team — no automated responses, no bots. Reach out directly and we will get back to you within one business day.