Terms & Conditions · Rove Leather
Rove Leather · Legal

Terms &
Conditions.

Effective Date 1 January 2026
Last Updated 1 March 2026
Governing Law International
Questions? support@roveleather.com
Plain-Language Summary

These Terms govern your access to and use of roveleather.com and any purchase you make from us. Please read them carefully before placing an order.

By using our site or buying from us, you agree to be bound by these Terms. We believe in transparent, fair dealing — if something is unclear, our team is always available to help.

Contents
  • 01Acceptance of Terms
  • 02About Our Business
  • 03Products & Descriptions
  • 04Pricing & Payment
  • 05Orders
  • 06Shipping
  • 07Returns & Refunds
  • 08Exchanges
  • 09Intellectual Property
  • 10User Conduct
  • 11Privacy & Data
  • 12Disclaimers
  • 13Liability
  • 14Indemnification
  • 15Governing Law
  • 16Amendments
  • 17Contact
Free Worldwide Shipping
14 Days Return Window
No Fee Restocking Charge
60+ Countries Served
Real Human Support
01

Acceptance of Terms

By accessing or using roveleather.com (the "Site"), browsing our content, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies referenced herein. These Terms apply to all visitors, customers, and other users of the Site.

If you are placing an order on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

These Terms constitute a legally binding agreement between you ("Customer", "you") and Rove Leather ("we", "us", "our"). We reserve the right to update or modify these Terms at any time. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

02

About Our Business

Rove Leather is an online-first brand selling premium full-grain leather jackets and leather goods directly to consumers worldwide. We operate exclusively online at roveleather.com and do not maintain any physical retail locations.

All orders are processed and fulfilled through our fulfilment partner and shipped directly to your door. Our customer support team is reachable at support@roveleather.com during business hours. We are committed to providing responsive, personalised customer service.

Online-First. By Design.

We have no physical store by design. This allows us to invest every saved overhead penny directly into product quality, leather sourcing, and pricing — providing you with the best value for premium craftsmanship.

03

Products & Descriptions

We make every effort to display our products as accurately as possible, including photographs, descriptions, dimensions, and material specifications. However, we cannot guarantee that your screen's display of colours and textures perfectly matches the actual product.

All leather jackets and goods sold on roveleather.com are made from 100% full-grain leather unless otherwise explicitly stated in the product description. Full-grain leather is a natural material — variations in grain, tone, and texture between individual hides are normal characteristics, not defects.

Natural Grain Variations Natural grain variations and surface marks are inherent to full-grain leather and are not considered defects.
Colour Variation Slight colour variation between batches is normal due to the natural dyeing process. Each hide is unique.
Patina Over Time Full-grain leather develops a natural patina over time — this is a desirable feature and a mark of quality, not a flaw.
Photography Note Product photographs are representative. Exact appearance may vary between individual pieces due to the unique nature of full-grain leather.

We reserve the right to discontinue, modify, or substitute any product at any time without notice. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed at that price.

04

Pricing & Payment

All prices displayed on roveleather.com are listed in the applicable currency shown at checkout. Prices are subject to change without notice. The price you pay is the price confirmed at the time of your order.

Cards
Visa, Mastercard, American Express, and all major credit and debit cards accepted at checkout.
PayPal
PayPal is available as an alternative payment method at checkout.
Security
All payments are processed through secure, PCI-DSS compliant gateways. We do not store your full card details on our servers.
Taxes & Duties
Prices shown may or may not include VAT depending on your location. International customers are solely responsible for any customs duties or import taxes imposed by their country's customs authority.
Customs Duty Notice

If your order is refused or returned due to unpaid customs duties, the cost of return shipping will be deducted from your refund. We strongly recommend checking your country's import regulations before placing an order.

05

Order Processing & Acceptance

Placing an order on roveleather.com constitutes an offer to purchase. Your order is not confirmed until you receive an official Order Confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.

Out of Stock
If a product becomes unavailable after your order is placed, we will notify you and issue a full refund.
Pricing Error
A typographical pricing error may result in order cancellation. You will be notified and fully refunded.
Payment Issues
If payment cannot be verified or is declined, your order will not be processed.
Suspected Fraud
Orders showing signs of fraudulent activity will be cancelled at our sole discretion.
Amendments
To amend your order (size, colour, address), contact us immediately at support@roveleather.com. We cannot guarantee changes once an order has entered processing.

If we cancel your order, we will notify you by email and issue a full refund to your original payment method within 10 business days.

06

Shipping & Delivery

We offer free standard shipping worldwide on all orders with no minimum spend.

Timeframe Duration Notes
Handling Time 1 – 3 Business Days Order verification, packaging, dispatch preparation
Transit Time 4 – 5 Business Days From dispatch to delivery; may vary by destination

A tracking number will be sent to your email once your order has been dispatched. You are responsible for monitoring your shipment using the provided tracking details.

Delays Beyond Our Control Rove Leather is not liable for delays caused by customs, weather, carrier disruptions, or other events outside our control.
Delivery Address It is your responsibility to provide a complete and accurate delivery address. We cannot be held liable for orders lost or delayed due to incorrect address information.
Failed Delivery If your order is returned to us due to failed delivery or non-collection, re-shipping fees may apply. Risk of loss passes to you upon delivery to the carrier.
60+ Countries Free Worldwide Tracked No Minimum Spend
07

Returns & Refunds

We want you to love your Rove Leather jacket. If for any reason you are not satisfied, we offer a straightforward return process with no restocking fees.

Return Window
Returns are accepted within 14 days of delivery. Requests received after this window will not be eligible unless the item is proven to be defective.
Condition
Item must be unused, unworn, and unaltered. All original tags must be attached. Item must be returned in its original packaging without signs of wear, scent, staining, or damage.
How to Return
Email support@roveleather.com with your order number and reason for return. Wait for written authorisation before shipping. Package securely using a trackable method.
Refund Processing
Once we receive and inspect the item, your refund will be processed within 10 business days to your original payment method. No restocking fee is charged.
Return Shipping Costs

Change of mind / incorrect size ordered — customer bears return shipping cost.
Defective, damaged, or incorrect item received — Rove Leather covers return shipping.
Item not as described (verified) — Rove Leather covers return shipping.

Non-Returnable: Items returned after 14 days, items worn or altered, items without original tags or packaging, items from final sale events, and gift cards.

08

Exchanges

We accept exchanges for a different size or colour within the 14-day return window, subject to stock availability. To request an exchange, email support@roveleather.com with your order number and the item you would like to exchange for.

Once the original item is received and passes our inspection, your replacement order will be dispatched at no additional shipping cost. If your preferred replacement is out of stock, we will offer a full refund or store credit.

Need Sizing Advice?

If you are unsure about sizing before placing your first order, our team is happy to help. Email us at support@roveleather.com before purchasing and we will guide you to the right fit.

09

Intellectual Property

All content on roveleather.com — including but not limited to text, images, photographs, product descriptions, logos, graphics, design, code, and branding — is the exclusive intellectual property of Rove Leather or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, publish, display, or create derivative works from any content on this Site without our prior written consent. Unauthorised use of our intellectual property is strictly prohibited and may result in legal action.

Trademarks
The Rove Leather name, logo, and brand identity are registered or unregistered trademarks and may not be used without express written permission.
Photography
Product photography and copy may not be used by third parties without written permission.
Linking
You may share links to our Site, but you may not frame or mirror our content without permission.
10

User Conduct

By using our Site, you agree not to engage in any conduct that is unlawful, harmful, fraudulent, or abusive. The following activities are strictly prohibited:

Fraudulent Orders Placing fraudulent orders or providing false identity information.
Unlawful Use Using the Site for any unlawful purpose or in violation of any applicable law.
Unauthorised Access Attempting to gain unauthorised access to our systems, databases, or other customer accounts.
Malware Transmitting any viruses, malware, or harmful code through our Site.
Scraping Scraping, harvesting, or collecting user data from our Site without authorisation.
Reselling Reselling our products commercially without prior written agreement.

We reserve the right to terminate your access and cancel any pending orders if we determine, at our sole discretion, that you have violated these Terms.

11

Privacy & Data

Your privacy is important to us. Our collection, use, and handling of your personal data is governed by our Privacy Policy, which forms part of these Terms and is incorporated by reference.

Account Data
Name, email address, and password used to create or access your account.
Order Data
Delivery address, payment method (tokenised), and purchase history.
Communications
Emails and support messages you send to us.
Usage Data
Browsing behaviour, device type, and IP address collected via cookies to improve our website.
We Never Sell Your Data

We do not sell your personal data to third parties. You may request access to, correction of, or deletion of your personal data at any time by contacting support@roveleather.com.

12

Disclaimers

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

Accuracy
We do not guarantee the accuracy or completeness of any information on the Site. Product descriptions are provided in good faith but may not be entirely accurate at all times.
Third-Party Links
Links to third-party websites are provided for convenience only. We are not responsible for their content or practices.
Availability
We reserve the right to modify, suspend, or discontinue the Site at any time without notice.
13

Limitation of Liability

To the fullest extent permitted by applicable law, Rove Leather shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:

Site Access
Your access to or inability to access or use the Site.
Third Parties
Any conduct or content of third parties on the Site.
Products
Any products purchased through the Site, beyond the value of the specific order.
Shipping Delays
Shipping delays or carrier errors beyond our reasonable control.

In no event shall our total liability to you for any claim exceed the amount you paid to us for the specific order giving rise to the claim. Some jurisdictions do not allow exclusion of certain warranties — in such cases, liability is limited to the maximum extent permitted by law.

14

Indemnification

You agree to defend, indemnify, and hold harmless Rove Leather and its officers, directors, employees, agents, and partners from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from:

Site Use
Your use of the Site or any products purchased from us.
Terms Violation
Your violation of these Terms or any applicable law.
IP Infringement
Your violation of any third-party rights, including intellectual property rights.
Submitted Content
Any content you submit through our Site or communication channels.
15

Governing Law & Disputes

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with applicable international commercial law and the laws of the jurisdiction in which Rove Leather operates, without regard to conflict of law principles.

We encourage you to contact us first at support@roveleather.com to resolve any dispute informally before pursuing formal legal proceedings.

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the laws of your country. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

16

Amendments & Updates

Rove Leather reserves the right to modify, update, or replace these Terms at any time by posting the revised Terms on our Site. The date of the most recent revision will be indicated at the top of this page.

Minor Edits
Minor editorial changes may be made without prior notice.
Material Changes
Changes affecting your rights will be communicated with at least 7 days' notice where possible.
Acceptance
Your continued use of the Site after any changes constitutes acceptance. If you do not agree, you should discontinue use of the Site.
17

Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, your order, or your data, please contact us. Every message reaches a real person at Rove Leather.

Website
Support Hours
Monday – Friday, 9:00 AM – 6:00 PM GMT. Closed Saturday & Sunday.
Response Time
We aim to respond to all enquiries within 1–2 business days.

Legal Questions?
We Respond Personally.

Every enquiry is handled by a real member of our team — no automated responses, no bots. Reach out directly and we will get back to you within one business day.

Business Rove Leather Online-First Atelier · roveleather.com
Support Hours Mon – Fri · 9 AM – 6 PM GMT
Response Within 1–2 business days · Real people, real answers